Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sportsbaku (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportsbaku.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@sportsbaku.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@sportsbaku.com
Already bought previously this legging… It is perfect and very warm… Thank you
Look great, high. Very Long went to New Zealand
Leggings cool order is very satisfied, with the start and tightening I will order more, packed in a branded package
Like everything, ordered the second time to friends, store Thank you
Great lie, are very warm. I am very glad, recommended!
Perfect description and very heated, happy with the product
Delivery within a month. Leggings with hair, but when it's windy, it blows. The length is very good, on my 80 meter is great! I was even surprised. The stomach does not stretch, but the landing is high, I like it.
I don't know why you're not pushing anyone. Maybe the fabric regretted me) but about 95 of 75 sits very tight, in the waist squeezes. The growth of 162, can be said, is great. There is a large stock in length
Got it in 15 days. On my 44 size and height 165 cm fit perfectly. Comfortable, warm, as if thin fur inside. The color is not pure black, with colored shiny threads (blue, red, yellow). Put in-12 on thick Caproni did not freeze, PM I think up to-10 can be worn without problems.
I get the gift for my partner. It took quite a while, but it's already in my hands. Thank you.
I order myself already second such only other color. I'm sorry I didn't notice them rolling. Took on about 85 and from 63. They sit tight enough and tight. If you have a bigger size and you like when the clothes are wearing, you can take. I'm a little uncomfortable. They stretch enough, but do not stretch even after washing. Inside is a soft coat. There is a very strong smell of rubber, but after washing less tangible. Colors are beautiful, not bright. What we need for losin.
It is very good material recommend it.
Leggings are good and warm, on my height 174 suited. I do not understand why the inserts on the sides, but they will go under the skirt. Fabric with small sequins, it is also unclear why, in texture rather resembles dense tights. Delivery was very long, Ukraine went 72 days, already winter is almost over.
Shycardos, it's a pity that you 've been driving for a long time. I did not understand what the insert is for, but nevertheless satisfied. Thank you
Ordered 29.11.19 received 27.01.20 (Ukraine Uzhgorod) leggings class warm, soft, although not pure black there are a little colored fleece. Tighten the stomach to the height of 178 length excellent. In general, I recommend it.
Very warm leggings. At the height of 174 sit very well. On about 94 in the hips loose, comfortable. The rubber band is really wide, double, stretched on the ribs. On from 73 does not drag, looks great.