Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sportsbaku (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportsbaku.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@sportsbaku.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@sportsbaku.com
Shipping took less than a month to EU.
Very fast delivery. On the size 46 came the size of S.
Very cool kit, soft, beautiful. The size exactly approached. Goods came quickly
Very good! Love it
Full set super. Convenient ideal for exercise
Awesome suit, I like it very much!
Suit cool!!! The material is nice. I wear s-m, I ordered M, the suit sat well, to my height 175 is about-a little short (but it's for my taste). The example came in three weeks
Excellent shape, everything corresponds to the description: tightly fits, nothing sticks out, pleasant to the touch. On my parameters 90-70-105 size M sat like a glove. With the store did not communicate, everything was clear on the reviews of other buyers. Order did not ship about 5 days, but as soon as it happened-everything came very quickly in good separate zip bags by courier. Placed order 5.06, came 22.06. I will definitely buy a form in other colors for a spare in this store
Size small fits me perfect. I am 155cm tall, 50kg and B-cup bra. I usually wear size xs (NZ size 6). The tights are almost squat proof but I’m certain lighting you can see a little bit of crack. Ordered 17th May and arrived 24th of June to New Zealand. Overall I would recommend this set for the price
Love it!
Cool sports "suit". From a dense material in the heading, the legend is not просвечиваються, the bodice is tightly seated (there are inserts). The color is dusty purple, as in the description. On my height 152 cm and 47 kg sat well, I like. In the Kiev region, the parcel came for 20 days to the NP department. If it will be good in operation, then most likely I will order more, because it looks very cute. P.S handbag for running (in the photo) from another store, also cool
Chic suit! Size L sat perfectly, but slightly shines on the Pope. Pleasant fabric, especially liked the top!
Nice suit. Pulls and fits tightly to the body) my parameters: height 179, ob-92, OT-62, og-81
Perfect!!! Sits like a glove! thank you very much!!! To St. Petersburg two weeks delivery!
It's cool. Cloth is dense. Parameters 77-62-92. Size S
The kit is beautiful. The goods came in less than a month. Very happy. Recommend
the fabric is really comfy and pretty! I took M and it perfectly fits!
The goods are excellent. Very nice to the body material, definitely recommend. On the parameters 87/62/94 size M sat perfectly. Sent on the day of payment, with the store did not communicate, delivery about 3 weeks.
Delivery to Chuvashia is less than a month, well supports the chest and generally pleasant material. I'm happy♥On height 170-length is good. ob-92, OT-62, gr-82. ordered s
It's very nice, i like it very much
Cool. Full review in my Insta: lukolera. mom
The product is excellent! I advise you to take it!!!
Great suit, we have such a lot of money. I ordered the size m on my S, this size is small, you could take more. But everything is good. I really liked it, I will order more
This will compress the shit out of you. I’m usually S in almost everything, I’m 1.61cm and 53kg, would definitely recommend sizing up. Shipping was great i would consider, it took exactly 1 month and I live in Mexico. I would consider that normal. I ordered in 3 colors, only negative thing is that one came with a rip in the crotch, so had to get that fixed.
Great leggings, love them and I find them squat proof. The sports bra fits a little off on around my arms/back, but its still cute and okay, I’m a 34B. And I got an small. I would recomen buying. The shipping was very slow tho, (to Mexico)