Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sportsbaku (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportsbaku.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@sportsbaku.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@sportsbaku.com
They came very quickly. At the height of 175 cm ordered M. They went well. Even it was possible L (Who Loves more spacious)
Shorts class!! Order L, although I wear m Fit perfectly
Shorts are cute, sewn well, sat down also well. Took just in case L, but also m would come up. We got there quickly, thank you.
Suit Super On your m Took L The top holds very well, it can crush someone, but if you run, everything is chic. Holds. Packed all in a separate package. Super happy.
Took more than 3 months to get here. Product-wise, this is great for the price!
A cool set of three items! The top is dense, I would have taken the essence more, but the shorts are slightly too big) but in general, training is very convenient and beautiful :)) I do not dress the top T-shirt, it is quite hot, but probably on the street it would be comfortable)
I wear size 42 in Spain and it looks great on me. Recommended
Quite normal shorts. Happy.
Just like in the picture. I asked for an M. I have a 36-38. Very happy. It takes 1 month for Spain.
Super cool kit. I took it for running. Extremely happy. All in holes, breathing. Very well sewn. Great uniform!
Cool suit, only for parameters 90-70-94, Butt, especially top, it is better to take L. But still liked the suit
Size M perfectly approached 42-44, height 164. The color is bright, the fabric is synthetic, but pleasant to the body. Excellent kit for sports. The order to Krasnodar was 3 weeks.
nice
The sets are beautiful, carved xicos I'm usually S, pedi M and fit☺☺
Chic! Delivery 3 weeks. Size M
Thank you for handling it quickly
Fast shipping. Good qulity. The jacket is a little small.
Everything is perfect
Excellent, the size of 48-50 came up perfectly, very comfortable
Lego all right, it's pretty good and the perfect cut 170cm 70kilos, size XL. Reliable store 100%⭐⭐⭐⭐⭐
Good shorts, fits. Parametres hips 95,,thigh 56
Nice shorts. Approached on about 110 cm. Recommend
Ideals! They are soft and very comfortable for sport. Size as expected.
Took L, on the size of 44, sat well, does not press anywhere, convenient. There is a smell, when washing will leave
Everything is perfect. I measure 178 and weight 60kg I ordered an L and I fit the only paste that the batch of the pants don't fit me like I wanted, my leg is very thin and my size would be m