Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sportsbaku (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportsbaku.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@sportsbaku.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@sportsbaku.com
very Long delivery.
My order has not arrived but have been refunded.
Shipping time from order was placed 16 April to arrival to Denmark at my address 7 July = 82 days. I ordered a size XL, and they fit okay to my current measurements: Weight 61 kg. / Waist 70 cm. / Upper hips 93,5 cm. / Lower hips 98, 5 cm. A size L would have been better though. Material does not smell bad, and is elastic (stretching). Beautiful stylishly pair of work-out leggings. Get nice ass in 'em thanks.
Size is small I ordered one more
Nice :)
Even OK
Very good product! Thank you very much!
true fit
Very nice, delicate, comfortable.
Perfect.
super
:3
Paukios beget atrodo
Uncle! Is: 0))
Very thin fabric, when stretched shines through. Size fits. On M came m. For such money norms.
Thanks. it arrived quickly. leggings is good.
super
The legging fits perfect. I like the print and it is suitable for my jogging and hoola hoop. Product is as described and store paid attention to packaging. Arrived without any problems. I recommand the seller. Thanks.
Excellent leggings
I bought the same product before and got what I asked for this time instead of getting size XL I received size L/XL just a tiny bit small the store should check the size properly.
ok
Waited a little more than a month. Fabric norms, do not shine. Of the cons, the rubber band in general no (will have to carry in the workshop to stretch) squat until they succeed)) they are some very short (in the photo can be seen) My Growth of 167. The white part of the fabric is slightly shining. In total for 600₽ could also order others. Do not recommend.
Leggings very low fit, when squats go to the middle of the pop. Very narrow to the knee. Size S looks like 46-48 R. Russian.
Super
Leggings are normal, according to the description. The material is slippery, the print is like symmetrical. I usually wear M, ordered L. Not comfortable, small, sliding from the pops. They are designed for the leg "toothpick" and a powerful poop (the leg barely embossed, and in the waist is large). They came earlier. I didn't talk to the store. I'm taking the sound behind the size grid.