Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of sportsbaku (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sportsbaku.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@sportsbaku.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@sportsbaku.com
Pants are good for the summer most that. Size corresponds to height 174 weight 83 approached perfectly
Norm pants, delivery almost a month
All right. Came a new mail
Excellent sports shdance!! What they write winter/summer is not exactly for Russia. In summer, from + 18 they are already hot. In winter, in the minus temperature, bells will ring. I took it for autumn and spring-it's the most!! Catal in + 10, very comfortable. Main, the size: 185 cm/80-81 kg-sit perfectly. The main thing for me are these trousers length, these are what you need, short.
I order 2 times, good quickly dry, it's not hot to ride
Nice pants! Delivery is very fast 3 days!
Pants are just super!!!! Lungs, breathable. But delivery is pretty.
At 190 cm. height and weight 80 kg. perfect. Very fast delivery.
Size fits 185 cm height. The waist stretches well. Pants are very light, this is the summer option.
Everything is ok. I recommend this product.
Size XXL normally approached the waist 92, hips 102 and height 180 cm. The fabric stretches slightly, but most of the elastic fabric went below the knee. For cycling from 10 to 20 degree heat.
Per 180 cm. 90 kg XXL came up perfectly. For pokatushek on the forest park up to + 15-a good option. Delivery IML when choosing delivery from Russia (more expensive for 70 rubles) is something! I bought it on June 1st, the 3rd was delivered. Everything is fine, I recommend.
Delivery to the door of the apartment in Kazan for 1 week, size with my height 190 weight 74 XL 3 cm shorter, width everywhere well sits, and in general, better than in decatlon T. K. Problem with my proportions find the size
Nice pants. It's not hot. Retro-reflectors. Come quickly. As a gift, the store put a bracelet. My height is 181, weight is 103. ordered 4hl. came up. a little loose. Nice pants.
Everything as described... good product!
XL normally sat at 183/75, it would be possible even a little longer, but not wider.
54 Russian Size 4 XL. Okay, not in the tight
Pants are too low, because of this it is uncomfortable to raise the leg high. They stick to the body when you sweat. And so in general nice light, looks durable, pants
Order Total cost of 6200 rubles. Out of 5 items, including this one, they played China for almost 2 months there and here. As a result, the store demanded to pay in the area another 600 rubles to still carry out delivery to me. I naturally refused to ask myself for such a disgusting job. Pay?! The Chinese will chew.
Excellent cycling running pants. For this money especially. There are ventilation locks. Hidden ventilation on the back. Different material in front of the back. I liked it very much
Very good
Ordering two bets. Garni pants. Tonenki, in the spring, Osin, Lito. Take Me to dotic. It's undead. To Kiwa dyishli for three Tiges. 175 cm 89 kg rosemir in wonder real. Product I store recommend.
Great product. Second for purchase.
perfect
Very satisfied with the purchase I will still buy ndo